Support
We're here to help.
Questions, license trouble, or feedback — drop us a note and a human will get back to you.
Prefer email? hello@surrealism.app
Common questions
- Where's my license key?
- It's emailed to you right after purchase. If it's not in your inbox, check spam — and if it still hasn't shown up, message us and we'll resend it.
- How do I set it as my screensaver?
- Open the Surrealism app and click “Set as Screensaver.” It installs and activates in one step.
- Can I use my own videos?
- Yes. In the app, use “Add Loops” to play any videos you choose alongside your library.
- Do I need to be online?
- Only to download loops. Once they're on your Mac, the screensaver plays fully offline.
- Refunds or a problem?
- Message us and we'll make it right.